U.S. Sales and Refund Policy
Standard Return Policy
- Products can be returned only in the country in which they were originally purchased.
- The following products are not eligible for return: AlterSlim.com Gift Cards.
- Should you wish to return ten or more of the same product, you must return to the AlterSlim authorized retail store where originally purchased.
- In the case of items returned with a gift receipt, AlterSlim.com will offer you an AlterSlim.com Gift Card.
- Opened AlterSlim products cannot be returned
- For complete details on how to return a product purchased at the AlterSlim.com please visit the Returns & Refunds page.
Pricing and Price Reductions/Corrections
Prices shown are in U.S. dollars. If you are paying for your order with an international Visa, MasterCard, or American Express credit card, please note that the purchase price may fluctuate with exchange rates. In addition, your bank or credit card issuer may also charge you foreign conversion charges and fees, which may also increase the overall cost of your purchase. Please contact your bank or credit card issuer regarding these fees.
Shipping & Delivery
In-Store Pickup and Return
U.S. Shipping Only
Products purchased online from AlterSlim.com will only be shipped to addresses within the U.S. and are subject to U.S. and foreign export control laws and regulations. Products must be purchased, sold, exported, re-exported, transferred, and used in compliance with these export laws and regulations. To purchase AlterSlim.com products online from outside of the U.S., please contact us at +1-914-600-5033 for international store information.